Last Updated: December 15, 2025

Introduction

Drexelheritagestore.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://drexelheritagestore.com, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the “Site”).

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

What Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in promotions or surveys

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Credit card or other payment information
  • Username and password
  • Purchase history
  • Product preferences

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses
  • Other browsing information

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. This helps us understand how visitors use our Site and improve user experience.

Information from Third Parties

We may receive information about you from other sources, including publicly available databases, social media platforms, or third parties with whom we have partnered, to help us update, expand, and analyze our records, identify new customers, or provide products and services that may be of interest to you.

Use of Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Send you order confirmations and updates
  • Provide customer service
  • Send administrative information
  • Send marketing communications about our products, services, and promotions
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Improve our Site, products, services, marketing, and customer relationships
  • Detect, prevent, and address technical issues, fraud, or illegal activity
  • Comply with legal obligations

Third-Party Disclosure

We may share your information in the following circumstances:

  • With service providers and business partners who assist us in operating our business (e.g., payment processors, shipping companies, marketing partners)
  • With Amazon.com through our participation in the Amazon Services LLC Associates Program
  • In response to a legal process, court order, or government request
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transaction such as a merger, acquisition, or sale of assets
  • With your consent or at your direction

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Cookie Usage

Our Site uses cookies to enhance user experience and analyze our traffic. Cookies are small text files stored on your device that help the Site function and enable us to analyze how the Site is used.

We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you disable cookies, some features of our Site may not function properly.

Types of cookies we use:

  • Essential cookies: Necessary for the basic functionality of the Site
  • Preference cookies: Allow the Site to remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with the Site
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements

External Links

Our Site may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Security Measures

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

  • Secure socket layer (SSL) encryption for data transmission
  • Password protection for user accounts
  • Regular security assessments
  • Limited access to personal information by employees
  • Physical, electronic, and procedural safeguards

User Rights and Choices

You have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information, where applicable
  • Withdrawal of consent where processing is based on your consent
  • Opt-out of marketing communications
  • Data portability, where applicable

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Protection of Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

CCPA Compliance

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to know about personal information collected, disclosed, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Privacy Questions

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: